What type of bank do we want to be and want to communicate to respond in concrete terms to the calls received from our stakeholders: "a Quality Bank that exceeds the expectations of its customers and local communities"
Challenging and responsive to the complexities of the external environment
Clear and explicit so that the operational vision can be "explained" without doubts or ambiguity
Few, fast tracked and designed to reward synergies/teamwork (max. 20 projects), supported by a transparent programme of work
Objectives with measurable results with a specific manager in charge
Analysis and up-front allocation of required resources
Concentration of activities over the next 24 months with way-points for the measurement of economic results and managerial performance